small business phones

hi i'm usama. and i'm ali, and we're from crossrealms. usama, "and this is your moment of tech." [ ♪♪♪ music ♪♪♪ ] usama: "today we're going to go over ... the functionality... the basic functionality of... the cisco 508g phone." ali: "and show you how to... make a call...

answer a call... put a call on hold... transfer a call..." usama: "and call conferencing." ali: "to make a call, dial the 3 digit extension... of your desired party and hit dial." usama: "if you have a head set you could... actually just push the button and... that starts the dialing sequence."

ali: "to answer a call... either pick up the hand set or... press the speaker phone (button) and begin talking. ali: "to put a call on hold... just push the key with the hand on it. usama, is it okay if i put you on hold?" usama: "you bet." usama: "when ali puts me on hold... the 'on hold music' that's pre-programed...

into the system starts playing in the background." ali: "to resume the call... push the hand button one more time." usama: "and now the call resumes between us." ali: "now we're gonna show you how to... transfer a call." usama: "i'll be making a call to ali... and i will ask her to transfer me." [ ♪ phone ringing ♪ ]

ali: "first answer the call. hello?" usama: "hello, ali. can you please transfer me to ext. 126?" ali: "yep, one moment." "first hit the transfer button. and dial the 3 digit extension of your desired party... and click 'dial'. next, hit the transfer button one more time. and that is how you complete a transfer." usama: "and now i'm on the call with extension 126."

usama: "next we're gonna go over conferencing on... the cisco 508g. you can have up to 4 participants... on this phone. first, i'm gonna have ali call my extension. then, i'm gonna ask her to conference... us all in, with extension 126." ali: "first, hit the conference button... and dial the three digit extension...

of your desired party, and hit dial." "hi jaimie. can i conference you in with usama?" "next, hit the conference button one more time." usama: "and now all 3 of us are on the call." "hello jamie." ---in audible reply--- "hello ali" "and that is how you conference... on the cisco 508g.

i'm usama." "and i'm ali. and this has been 'your moment of tech' "